HSC is a suite of Hospitality applications which bridges the gap between optimizing guest services and lowering costs at the same time.
Suite includes following modules (click on link for details):
- HSC Entry - Hotel communication solution for small hotels and guest houses
- HSC Connect - Hospitality Middleware PBX <-> PMS
- HSC Service Tracking - Intelligent, guest-focused service tracking solution for hotels
- HSC Mobile - Runners iOS & Android application
- HSC SMS – Guest SMS integration with PMS and Service Tracking
- HSC Hot Spot – Efficient and flexible Internet Hotspot
Hospitality Service Center (HSC) automates the handling of guests requests, complaints and engineering tasks.
HSC provides our customers with the following major benefits:
- Streamline procedures by automating workflow in hotel
- Our solutions support impeccable guest service
- Best-in-class services lead to satisfied guests
- High guest satisfaction retains customers and wins new ones
- Higher guest loyalty means higher occupancy rates
- Higher profitability and increased hotel brand value
- We take a partnership approach with our customers so you're never on your own
HSC as a tool to enhance efficiency by:
- improving information processing
- planning and control
- enhancing work processes & eliminating mundane tasks,
- Guest profiling – VIP guests enjoy faster response,
- reducing costs (predominantly labor costs and specific jobs such as e.g. night auditing),
- as a result and part of Your Hotel „Green Initiative" our solution will help to consume less time, energy and labor resources.