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Intelligent, guest-focused service tracking solution for hotels – as a service.
Service Tracking for monitoring guest requests right through to their satisfaction completion, including escalation mechanisms and integration with service mobile devices.
HSC Service Tracking Cloud is particularly suited for:
The bellow Service Scope is included in monthly fee:
Broadband Internet connection is recommended. HSC Service Tracking also works well on Mobile and Satellite Internet connections.
Computer problems: Use another computer or mobile device to access HSC
Internet problems: check your Internet Access or use alternate method to connect to the Internet (backup broadband connection from another operator or mobile Internet connection is recommended)
During night-run HSC will automatically dispatch email containing all scheduled tasks for the next 7 days.